Against a backdrop of economic uncertainty and rising prices, travel managers arebeing asked to contain costs while continuing to respond to the needs and preferenceof their business travelers. While employees remain eager to travel and view it asessential for their careers, they’re also acutely aware of the many threats such travelcan pose and feel a responsibility to ensure their travel aligns with the social andenvironmental considerations they value. Travel managers are also operating undergrowing pressure for transparency as they face evolving industry regulations andincreasing demand from both internal and external sources to minimize theenvironmental impacts of their company’s travel.
With 47% describing thei jobs as more stressful now than last year, nearly all travelmanagers (99%) expect their jobs to be even more challenging in the next 12 months.The overwhelming majority (98%) point to the need for updated data and analyticscapabilifies to help them execute their day-to-day responsibilities, tools that wouldmake a major difference in easing their stress.
Travel policy modifications may also help reduce travel managers’ burdens if thechanges are well-executed. Nearly all travel managers (98%) anticipate companytravel policy changes in the coming months, with the most common reasons for theseanticipated changes being focused on the travelers they support. Modifications
designed to lower costs and better comply with sustainability goals are common aswell, though, and may leave fravel managers again trying to balance employees’need for flexibility with their company’s need for cost-efficiency.
In partnership with Wakefield Research, SAP Concur surveyed 700 travel managersacross 7 global markets, to gain insight into the current state of business travel andwhat the next year will bring for travel managers.
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